Terms &

🚚 Shipping & Delivery Policy – WalknPack

At WalknPack, we are committed to delivering your products quickly, safely, and efficiently. Please review our shipping and delivery information below:

πŸ“¦ Processing Time

  • Order Processing: Orders are processed within 1–2 business days after payment confirmation.

  • Order Confirmation: You will receive a confirmation email or SMS once your order is confirmed.

🌍 Delivery Time & Methods

🚚 Inside Bangladesh:

  • Standard Delivery: 2–5 business days.

  • Express Delivery (Selected Areas): 1–2 business days (extra charges may apply).

  • Delivery Partner(s): We work with trusted couriers like [e.g., Pathao, RedX, Sundarban Courier, etc.].

🌐 International Delivery:

  • Currently, we do not offer international shipping. Stay tuned – we’re working on expanding!

πŸ’° Shipping Charges

  • Inside Dhaka: ৳60 – ৳80 (based on product weight & courier)

  • Outside Dhaka: ৳100 – ৳150

  • Free Shipping: Available on orders over ৳3000

πŸš› Order Tracking

After your order has shipped, you’ll receive a tracking number via email or SMS to monitor the delivery progress.

❗ Failed Delivery Attempts

If a delivery attempt fails due to incorrect address or customer unavailability:

  • Our courier will attempt delivery up to two times.

  • After repeated failure, the order may be canceled and returned.

πŸ• Delivery Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier service issues

  • Public holidays

We appreciate your patience and understanding during such situations.

Conditions

Welcome to walknpack!

These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms. Do not continue to use walknpack if you do not agree to all of the terms and conditions stated here.

1. General Information

  • The website walknpack is owned and operated by us.

  • These terms apply to all visitors, users, and others who access or use our service.

2. Products & Services

  • We strive to ensure product details, prices, and availability are accurate at all times.

  • Prices and availability are subject to change without prior notice.

  • Product colors may slightly vary due to photography and lighting conditions.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We accept various payment methods, including Cash on Delivery (COD), mobile banking, and card payments (where applicable).

  • We reserve the right to cancel or refuse any order.

4. Shipping & Delivery

  • Orders are processed and shipped within the specified time frame.

  • Delays may occur due to external factors like courier issues or national holidays.

  • Shipping costs (if any) will be clearly communicated before placing an order.

5. Return & Refund Policy

  • Please check our Return & Refund Policy page for full details.

  • Products must be returned unused and in original packaging within the allowed time frame.

  • Refunds will be processed based on the method of payment.

6. User Responsibilities

  • You agree not to misuse the website or submit any misleading or harmful information.

  • You must ensure that your account information is accurate and kept confidential.

7. Intellectual Property

  • All content, logos, images, and designs on walknpack are the intellectual property of the shop and cannot be used without permission.

8. Changes to Terms

  • We reserve the right to change or update these Terms & Conditions at any time.

  • It is your responsibility to check this page periodically for changes.